Featuring
- Telephone Do's and Don'ts
- Mastering the Call
- Elements of the Call
- Handling Basic Objections
- Price questions
- Style questions

Mastering the Telephone (VOL 1)

Included Essentials:
34-Page Telephone Inquiry Text Book
Corresponding Audio
The Telephone Inquiry Worksheet
The Telephone Appointment Book

The single most important revenue producing skill you need to develop and master in order to increase sales effectively is the telephone presentation. Critical to your sales effectiveness is ensuring that anyone answering the phone understands how to appropriately handle inquiries. Can that person control the conversation; elicit and properly record essential contact information; excite the caller to make and keep an appointment? If you have no idea what the people answering the phone are doing or hesitate at any of these questions, the Telephone Inquiry is for you.

Only $199

Featuring
- The First Thirty Seconds
- Handling the Walk-In
- Establishing Rapport
- How to Ask Qualifying
  Questions
- The Initial Sales
   Presentation
- Isolating Possible
  Objections
- The Trial Close

Successful Sales Presentations
(VOL 2)

Included Essentials:
27-Page Planned Presentation Text Book
Corresponding Audio
The Interview Worksheet

Every person who walks through your door carries within them a pain, a want or a need. It is your job to find out what it is and how you can supply them with a solution. The SBSS Planned Presentation helps readers understand how to build rapport, elicit information vital to closing the sale, and present the martial arts program as a value-added product that can fulfill the prospect’s needs. Listen to the corresponding Planned Presentation audio to perfect responsiveness and gain a heightened comfort level selling your martial arts program.

Only $199

Featuring
- Contracts
- Down Payments
- One-Year Commitments
- The Drop-out Issue
- Affordability
- Schedules
- Significant Others
- And Others!

Overcoming Objections (VOL 3)

Included Essentials:
40-Page Overcoming Objections Text Book
Corresponding Audio

Of course, the key to closing a sale is properly identifying and overcoming a prospect’s objections. The SBSS System realizes that dealing with objections is the most significant factor in selling a martial arts membership. Without effectively handling these important issues, business will be stagnant or poor and will inevitably fail. The SBSS Overcoming Objections text helps readers identify objections before they are voiced, and encourages the salesperson to tackle the issues head-on, leaving a clear path to closing the sale.

Only $199

Featuring
- Staffing Guidelines
- Staffing Responsibilities
- Budgeting Guidance
- Child Safety and Awareness
- Women’s Self-Defense
- Fitness Kickboxing
- The Adult Karate Lesson
- The Child’s Karate Lesson

The Open House (VOL 4)

Included Essentials:
55-Page Open House Work Book
Event Coordination Checklist
Scheduling Worksheet
Marketing & Advertising Tips and Worksheets
Corresponding Audio

The Open House Package is an A to Z guide that will take you through each step needed to organize and run a successful Open House. This low-cost special event will yield massive amounts of leads and new student enrollments when you follow the easy to use checklists and procedures we've provided.

Only $249

The SBSS Success TOOL KIT (Vol 1-3)

Included Essentials:
34-Page Telephone Inquiry Text Book
27-Page Planned Presentation Text Book
40-Page Overcoming Objections Text Book
Corresponding Audio CDs
The Telephone Inquiry Worksheet
The Interview Worksheet
The Telephone Appointment Book

The SBSS Success Tool Kit consists of the first three volumes of the Step By Step Success System, including Mastering the Telephone, Planned Presentations and Overcoming Objections.

Only $547

The SBSS Success package (VOL 1-4)

The Complete Set of Essentials:
The Telephone Inquiry
The Planned Presentation
Overcoming Objections
The Open House
Over 200 pages of knowledge
Complete audio set
Full testing compliment

The SBSS Success Package is a comprehensive guide to building student enrollment. It combines all the essential elements of the sale—The Open House, Telephone Inquiry, Planned Presentation and Overcoming Objections—into one complete sales training system. Generate new leads by holding an effective open house; handle inbound calls from prospects efficiently and professionally; improve the number of appointments scheduled and attended; and overcome objections quickly to close the sale.

Only $697