The
SBSS System is made up of several integrated components: Mastering
the Telephone, Successful Sales Presentations, Overcoming
Objections and The Open House.
Featuring
- Telephone Do's and Don'ts
- Mastering the Call
- Elements of the Call
- Handling Basic Objections
- Price questions
- Style questions
Mastering the Telephone (VOL 1)
Included
Essentials:
34-Page
Telephone Inquiry Text Book
Corresponding Audio
The Telephone Inquiry Worksheet
The Telephone Appointment Book
The
single most important revenue producing skill you need
to develop and master in order to increase sales effectively
is the telephone presentation. Critical to your sales
effectiveness is ensuring that anyone answering the
phone understands how to appropriately handle inquiries.
Can that person control the conversation; elicit and
properly record essential contact information; excite
the caller to make and keep an appointment? If you have
no idea what the people answering the phone are doing
or hesitate at any of these questions, the Telephone
Inquiry is for you.
